• Home
  • Monthly Xio Bag
  • All Pieces
  • Zodiac / Cosmo Collection
  • Mal De Ojo (Evil Eye) Collection
  • Religious Collection
  • Custom Pieces
  • On Sale
  • Contact Us and FAQ
  • Log in
  • Create account
XIO By Ylette
Cart
XIO By Ylette
  • Cart (0)
  • Log in
  • Create account
  • Home
  • Monthly Xio Bag
  • All Pieces
  • Zodiac / Cosmo Collection
  • Mal De Ojo (Evil Eye) Collection
  • Religious Collection
  • Custom Pieces
  • On Sale
  • Contact Us and FAQ
  • Log in
  • Create account

All Pieces

All items for sale
Pearl of My Dreams Choker

Pearl of My Dreams Choker

Regular price $35.00

Sold Out
Kathleen Lights' Light Squad Necklace

Kathleen Lights' Light Squad Necklace

Sale price $39.00 Regular price $45.00

Sold Out
  • 1
  • 2
  • 3
  • 4

CustomerService@XioByYlette.com

 FAQ

Do we ship internationally? Yes we do! We ship worldwide for $15 flat fee. International orders ship out in batch once a week, usually on Monday mornings. Please note the buyer is responsible for any import taxes or fees imposed by their respective country. 

How long do we take to ship? The Xio Bag ships the first week of every month. Non-custom orders we ship within 2 business days. We ask for 10 business days for orders containing custom pieces since manual labor is involved. Although we usually ship out in significantly less, this  time is used to ensure  the quality meets our standard prior to shipping. If at any point you have a question regarding your order before it has shipped, feel free to reach out to us via email.  

Do we provide tracking for your package? Yes we do! From the moment we fulfill your order, you receive an email with clickable tracking info so you know where your package is at all times. Please note that once we hand custody of the package to the courier (USPS), we do not control the route your package takes. We purchase insurance on every package so that buyer is fully refunded (at the courier's discretion) in the event the package gets lost after the claim properly filed. 

Can I combine ongoing specials and promo codes? While we try to offer special discounts and promotions throughout the month, these offers cannot be combined in a single order.

How can I cancel my XIO Bag Subscription? Your subscription will be tied to the email address you entered during the checkout process. You can create an account using that email at any time and manage your subscription. Please note that once your card is charged on the 1st of the month, there will be no refunds issued. 

Policy

Like most jewelry stores, all sales are final. There are no refunds or exchanges. Any issues with an item must be raised via email within 48 hours of  reported delivery, otherwise the sale is deemed final. 

Jewelry Care and Maintenance 

Follow these simple steps to help keep your sterling silver jewelry looking its best:

Apply beauty products such as perfume, hairspray or deodorant before wearing your jewelry as certain chemicals in these products may damage the finish.Always remove your jewelry before swimming, bathing, doing household chores or using abrasive cleaners. To clean, use a polishing cloth specifically designed to remove sterling silver tarnish. Lightly rub the tarnish off the top surface of your jewelry using the cloth. These cloths are effective and do not damage stones or other components in your sterling silver jewelry. If your jewelry requires further cleaning, use mild dish soap and an old soft toothbrush. Rinse thoroughly. Blot dry using a clean soft cloth. When jewelry is completely dry, store in airtight container.Make sure your jewelry is completely dry before storing. Place a piece of chalk in your jewelry box. This helps absorb moisture, which will slow down the process of tarnishing. 

Get Connected

  • american express
  • apple pay
  • diners club
  • discover
  • jcb
  • master
  • paypal
  • visa
Copyright © 2019 XIO By Ylette | Powered by Shopify